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Тема: Ошибка: Нет подходящего модуля обработк

  1. #1
    Junior Member
    Регистрация
    27.04.2011
    Сообщений
    28

    Exclamation Ошибка: Нет подходящего модуля обработк

    При заказе виртуального хостинга возникает дана проблема и клиент не может купить услугу(до сегодня работало без збоев):

    Код:
    Информация об ошибке
    2018-10-08 11:00:01 Модуль обработки 'ISPmgrHosting' (id = 6)
    2018-10-08 11:00:10 Ошибка (type: 'xml'; object: 'read'; value: ''; msg: 'Error processing the XML document. Read error' (object: 'read')
    
    backtrace:
    mgr_err::Error::Error(std::string const&, std::string const&, std::string const&) (lib/libmgr.so.5.169.1 + 0x1d7) [*0x2af8da2f1d31]
    ??? (lib/libmgr.so.5.169.1 + 0x0) [*0x2af8da2f383c]
    mgr_client::Result::Result(mgr_xml::Xml const&, bool, bool) (lib/libmgr.so.5.169.1 + 0x7c4) [*0x2af8da2f6025]
    mgr_client::Remote::DoQuery(std::string const&) (lib/libmgr.so.5.169.1 + 0x513) [*0x2af8da2f4b97]
    mgr_client::Client::Query(std::string const&) (lib/libmgr.so.5.169.1 + 0x4cb) [*0x2af8d9ecae04]
    processing::ISPpanel::PanelClient::Query(std::string const&) (lib/libprocessingpanel.so + 0xf8) [*0x2af8d99536ef]
    processing::Ispmgr5::Open(int) (libexec/pmispmgr5.so + 0x1e21) [*0x2af8d9bd26a9]
    processing::Module::Run(int, char**) (lib/libprocessingmodule.so + 0x120b) [*0x2af8d99447a2]
    ??? (libexec/pmispmgr5.so + 0x9b) [*0x402072]
    ??? (processing/pmispmgr5 + 0x0) [*0x2af8d957eb45]
    ??? (/lib/x86_64-linux-gnu/libc.so.6 + 0xf5) [*0x401559]
    ??? (processing/pmispmgr5 + 0x0) [*(nil)]
    
    
    2018-10-08 11:00:10 Ошибка: Нет подходящего модуля обработки (type: 'no_suitable_module'; object: ''; value: ''; msg: 'Нет подходящего модуля обработки'message: 'Нет подходящего модуля обработки'
    
    backtrace:
    mgr_err::Error::Error(std::string const&, std::string const&, std::string const&) (lib/libmgr.so.5.169.1 + 0x1d7) [*0x2af8da2f1d31]
    ??? (lib/libmgr.so.5.169.1 + 0x0) [*0x2af8da2f383c]
    mgr_client::Result::Result(mgr_xml::Xml const&, bool, bool) (lib/libmgr.so.5.169.1 + 0x7c4) [*0x2af8da2f5773]
    mgr_client::Local::DoQuery(std::string const&) (lib/libmgr.so.5.169.1 + 0x4a9) [*0x2af8da2f4b97]
    mgr_client::Client::Query(std::string const&) (lib/libmgr.so.5.169.1 + 0x4cb) [*0x2af8d9bfc969]
    sbin::ClientQuery(std::string const&) (lib/libprocessingmodule.so + 0xea) [*0x2af8d9bd7343]
    processing::Module::Run(int, char**) (lib/libprocessingmodule.so + 0x5ea5) [*0x2af8d99447a2]
    ??? (libexec/pmispmgr5.so + 0x9b) [*0x402072]
    ??? (processing/pmispmgr5 + 0x0) [*0x2af8d957eb45]
    ??? (/lib/x86_64-linux-gnu/libc.so.6 + 0xf5) [*0x401559]
    ??? (processing/pmispmgr5 + 0x0) [*(nil)]
    Последний раз редактировалось Makc; 08.10.2018 в 21:07.

  2. #2
    Junior Member
    Регистрация
    27.04.2011
    Сообщений
    28

    По умолчанию

    Код:
    log:
    Oct 8 11:00:01 [5628:1] db EXTINFO Query: 'SELECT processingmodule FROM item WHERE id = 403'
    Oct 8 11:00:01 [5628:1] db EXTINFO Query: 'SELECT name FROM processingmodule WHERE id = 6'
    Oct 8 11:00:01 [5628:1] db EXTINFO Query: 'SELECT it.intname, pm.module, i.id, i.remoteid, i.parent, i.processingmodule, i.lastpricelist, p.intname as pricelist_intname, i.pricelist, i.period, i.status, i.expiredate, i.opendate,i.account AS account_id, a.name AS account_name, p.project, i.cost FROM item i LEFT JOIN account a ON a.id = i.account JOIN pricelist p on p.id=i.pricelist JOIN itemtype it on it.id=p.itemtype LEFT JOIN processingmodule pm on pm.id=i.processingmodule WHERE i.id=403'
    Oct 8 11:00:01 [5628:1] db EXTINFO Query: 'SELECT module FROM processingmodule WHERE id = 6'
    Oct 8 11:00:01 [5628:1] db EXTINFO Query: 'SELECT intname, value FROM processingparam WHERE processingmodule=6'
    Oct 8 11:00:01 [5628:1] db EXTINFO Query: 'SELECT intname, value FROM processingcryptedparam WHERE processingmodule=6'
    Oct 8 11:00:01 [5628:1] rpc EXTINFO Query('authinfo=*&out=xml&func=preset')
    Oct 8 11:00:01 [5628:1] rpc EXTINFO Query('authinfo=*&func=preset.edit&out=devel&elid=H1')
    Oct 8 11:00:01 [5628:1] db EXTINFO Query: 'select intname, value from itemparam where item=403'
    Oct 8 11:00:01 [5628:1] db EXTINFO Query: 'SELECT intname, value FROM itemcryptedparam WHERE item = 403'
    Oct 8 11:00:01 [5628:1] db EXTINFO Query: 'SELECT period FROM item WHERE id=403'
    Oct 8 11:00:01 [5628:1] db EXTINFO Query: 'SELECT distinct t.intname, @tmp_value := IF(p.addontype = 3, IFNULL(ie.intname, pe.intname), IF(p.addontype = 1, IFNULL(i.boolvalue, p.addonbool), IF(p.billtype = 3, IF(i.addonlimit IS NULL, IF(p.addonmax IS NULL, p.addonlimit, p.addonmax), i.addonlimit), IF(i.intvalue is null, if(i.addonlimit is null, IFNULL(p.addonlimit, 0), i.addonlimit), IF(i.addonlimit IS NULL, IFNULL(p.addonlimit, 0) + IFNULL(i.intvalue, 0), IFNULL(i.addonlimit, 0) + IFNULL(i.intvalue, 0)))))) AS not_trial_value , IF(0 AND p.addontype = 2 AND p.addonmaxtrial IS NOT NULL AND p.addonmaxtrial < @tmp_value, p.addonmaxtrial, @tmp_value) AS value, IF(p.addontype = 2, m.intname, '') AS measure, IFNULL(i.enumerationitem, p.enumerationitem) as enumerationitem, p.addontype AS pricelist_addontype, p.intname AS pricelist_intname FROM pricelist p LEFT JOIN itemtype t on p.itemtype = t.id LEFT JOIN item i on i.pricelist = p.id and i.parent = 403 LEFT JOIN enumerationitem ie on i.enumerationitem = ie.id LEFT JOIN enumerationitem pe on p.enumerationitem=pe.id LEFT JOIN measure m on m.id=p.measure WHERE p.parent=23 AND p.active = 'on' AND p.billtype!=4 AND p.billtype!=10 AND (p.compound IS NULL OR i.id IS NOT NULL)'
    Oct 8 11:00:01 [5628:1] db EXTINFO Query: 'SELECT * FROM pricelistparam WHERE pricelist=23'
    Oct 8 11:00:02 [5628:1] db EXTINFO Query: 'SELECT u.name FROM item i JOIN user u ON u.account = i.account LEFT JOIN core_users cu ON cu.name = CAST(u.id AS char)WHERE i.id = 403 AND u.enabled = 'on' ORDER BY IF(IFNULL(cu.super, 'off') = 'on', 0, 1) ASC, u.id LIMIT 1'
    Oct 8 11:00:02 [5628:1] db EXTINFO Query: 'SELECT account FROM item WHERE id = 403'
    Oct 8 11:00:02 [5628:1] db EXTINFO Query: 'SELECT COUNT(*) FROM item main_i JOIN item all_i ON all_i.processingmodule=main_i.processingmodule JOIN itemparam ip ON ip.item=all_i.id WHERE main_i.id=403 AND ip.intname='username' AND ip.value='testif.if.ua''
    Oct 8 11:00:02 [5628:1] db EXTINFO Query: 'SELECT COUNT(*) FROM item i JOIN item all_i ON all_i.processingmodule=i.processingmodule JOIN itemparam ip ON ip.item=all_i.id WHERE i.id=403 AND ip.intname='username' AND ip.value LIKE 'testif.if.ua%''
    Oct 8 11:00:02 [5628:1] rpc EXTINFO Query('authinfo=*&func=user&out=xml&filter=on&name=testif%2Eif%2Eua1')
    Oct 8 11:00:02 [5628:1] sbin_utils INFO QUERY: func=service.saveparam&sok=ok&elid=403&username=testif%2Eif%2Eua1&crypted=off
    Oct 8 11:00:02 [5628:1] sbin_utils NOTE Connect to billmgr
    Oct 8 11:00:02 [5628:1] rpc EXTINFO Query('func=service.saveparam&sok=ok&elid=403&username=testif%2Eif%2Eua1&crypted=off')
    Oct 8 11:00:02 [5628:1] db EXTINFO Query: 'SELECT a.name FROM item i JOIN account a ON i.account = a.id WHERE i.id=403 ORDER BY a.id LIMIT 1'
    Oct 8 11:00:02 [5628:1] rpc EXTINFO Query('authinfo=*&func=user.add.finish&sok=ok&access_inaccess_hidden=&backup=on&comment=&domain=testif%2Eif%2Eua&emaildomain_name=testif%2Eif%2Eua&ftp_user_name=testif%2Eif%2Eua1&fullname=%D0%A1%D0%B0%D0%B1%D0%BE%D0%B4%D0%B0%D1%85%20%D0%9C%D0%B0%D0%BA%D1%81%D0%B8%D0%BC%20%D0%A0%D0%BE%D0%BC%D0%B0%D0%BD%D0%BE%D0%B2%D0%B8%D1%87%20%28makcatrix%40gmail%2Ecom%29&level=16&limit_cgi=on&limit_charset=UTF%2D8&limit_cpu=&limit_db=1&limit_db_users=1&limit_dbsize=100&limit_dirindex=index%2Ehtml%20index%2Ephp&limit_domains=1&limit_email_quota=100&limit_emaildomains=1&limit_emails=1&limit_ftp_users=3&limit_inaccess_hidden=&limit_ipv4addrs=&limit_ipv6addrs=&limit_mailrate=60&limit_memory=128&limit_mysql_maxconn=&limit_mysql_maxuserconn=&limit_mysql_query=&limit_mysql_update=&limit_nginxlimitconn=&limit_php_cgi_version=native&limit_php_fpm_version=native&limit_php_mode=php%5Fmode%5Ffcgi%5Fapache&limit_php_mode_cgi=off&limit_php_mode_fcgi_apache=on&limit_php_mode_fcgi_nginxfpm=off&limit_php_mode_mod=off&limit_process=&limit_quota=100&limit_resellertechdomain=&limit_scheduler=0&limit_shell=off&limit_ssl=on&limit_techdomain=%23techdomain%5Fnone&limit_traff=3000&limit_users=&limit_webdomains=1&name=testif%2Eif%2Eua1&passwd=*&preset=H1&resources_inaccess_hidden=&username=testif%2Eif%2Eua&webdomain_name=testif%2Eif%2Eua')
    Oct 8 11:00:03 [5628:1] backtrace EXTINFO mgr_err::Error::Error(std::string const&, std::string const&, std::string const&) (lib/libmgr.so.5.169.1 + 0x1d7) [*0x2af8da2f1d31]
    Oct 8 11:00:03 [5628:1] backtrace EXTINFO ??? (lib/libmgr.so.5.169.1 + 0x0) [*0x2af8da2f383c]
    Oct 8 11:00:03 [5628:1] backtrace EXTINFO mgr_client::Result::Result(mgr_xml::Xml const&, bool, bool) (lib/libmgr.so.5.169.1 + 0x7c4) [*0x2af8da2f6025]
    Oct 8 11:00:03 [5628:1] backtrace EXTINFO mgr_client::Remote::DoQuery(std::string const&) (lib/libmgr.so.5.169.1 + 0x513) [*0x2af8da2f4b97]
    Oct 8 11:00:03 [5628:1] backtrace EXTINFO mgr_client::Client::Query(std::string const&) (lib/libmgr.so.5.169.1 + 0x4cb) [*0x2af8d9ecae04]
    Oct 8 11:00:03 [5628:1] backtrace EXTINFO processing::ISPpanel::PanelClient::Query(std::string const&) (lib/libprocessingpanel.so + 0xf8) [*0x2af8d99531cd]
    Oct 8 11:00:03 [5628:1] backtrace EXTINFO processing::Ispmgr5::Open(int) (libexec/pmispmgr5.so + 0x18ff) [*0x2af8d9bd26a9]
    Oct 8 11:00:03 [5628:1] backtrace EXTINFO processing::Module::Run(int, char**) (lib/libprocessingmodule.so + 0x120b) [*0x2af8d99447a2]
    Oct 8 11:00:03 [5628:1] backtrace EXTINFO ??? (libexec/pmispmgr5.so + 0x9b) [*0x402072]
    Oct 8 11:00:03 [5628:1] backtrace EXTINFO ??? (processing/pmispmgr5 + 0x0) [*0x2af8d957eb45]
    Oct 8 11:00:03 [5628:1] backtrace EXTINFO ??? (/lib/x86_64-linux-gnu/libc.so.6 + 0xf5) [*0x401559]
    Oct 8 11:00:03 [5628:1] backtrace EXTINFO ??? (processing/pmispmgr5 + 0x0) [*(nil)]
    Oct 8 11:00:03 [5628:1] libmgr ERROR Error: Type: 'group' Object: 'create' Value: 'busy'
    Oct 8 11:00:03 [5628:1] processing WARNING System user already exists
    Oct 8 11:00:03 [5628:1] sbin_utils INFO QUERY: func=service.saveparam&sok=ok&elid=403&username=testif%2Eif%2Eua11&crypted=off
    Oct 8 11:00:03 [5628:1] sbin_utils NOTE Connect to billmgr
    Oct 8 11:00:03 [5628:1] rpc EXTINFO Query('func=service.saveparam&sok=ok&elid=403&username=testif%2Eif%2Eua11&crypted=off')
    Oct 8 11:00:03 [5628:1] rpc EXTINFO Query('authinfo=*&func=user.add.finish&sok=ok&access_inaccess_hidden=&backup=on&comment=&domain=testif%2Eif%2Eua&emaildomain_name=testif%2Eif%2Eua&ftp_user_name=testif%2Eif%2Eua11&fullname=%D0%A1%D0%B0%D0%B1%D0%BE%D0%B4%D0%B0%D1%85%20%D0%9C%D0%B0%D0%BA%D1%81%D0%B8%D0%BC%20%D0%A0%D0%BE%D0%BC%D0%B0%D0%BD%D0%BE%D0%B2%D0%B8%D1%87%20%28makcatrix%40gmail%2Ecom%29&level=16&limit_cgi=on&limit_charset=UTF%2D8&limit_cpu=&limit_db=1&limit_db_users=1&limit_dbsize=100&limit_dirindex=index%2Ehtml%20index%2Ephp&limit_domains=1&limit_email_quota=100&limit_emaildomains=1&limit_emails=1&limit_ftp_users=3&limit_inaccess_hidden=&limit_ipv4addrs=&limit_ipv6addrs=&limit_mailrate=60&limit_memory=128&limit_mysql_maxconn=&limit_mysql_maxuserconn=&limit_mysql_query=&limit_mysql_update=&limit_nginxlimitconn=&limit_php_cgi_version=native&limit_php_fpm_version=native&limit_php_mode=php%5Fmode%5Ffcgi%5Fapache&limit_php_mode_cgi=off&limit_php_mode_fcgi_apache=on&limit_php_mode_fcgi_nginxfpm=off&limit_php_mode_mod=off&limit_process=&limit_quota=100&limit_resellertechdomain=&limit_scheduler=0&limit_shell=off&limit_ssl=on&limit_techdomain=%23techdomain%5Fnone&limit_traff=3000&limit_users=&limit_webdomains=1&name=testif%2Eif%2Eua11&passwd=*&preset=H1&resources_inaccess_hidden=&username=testif%2Eif%2Eua&webdomain_name=testif%2Eif%2Eua')
    ....

  3. #3
    Junior Member
    Регистрация
    27.04.2011
    Сообщений
    28

    По умолчанию

    Код:
    ...
    Oct 8 11:00:10 [5628:1] backtrace EXTINFO mgr_err::Error::Error(std::string const&, std::string const&, std::string const&) (lib/libmgr.so.5.169.1 + 0x1d7) [*0x2af8da2f1d31]
    Oct 8 11:00:10 [5628:1] backtrace EXTINFO ??? (lib/libmgr.so.5.169.1 + 0x0) [*0x2af8da2f383c]
    Oct 8 11:00:10 [5628:1] backtrace EXTINFO mgr_client::Result::Result(mgr_xml::Xml const&, bool, bool) (lib/libmgr.so.5.169.1 + 0x7c4) [*0x2af8da2f6025]
    Oct 8 11:00:10 [5628:1] backtrace EXTINFO mgr_client::Remote::DoQuery(std::string const&) (lib/libmgr.so.5.169.1 + 0x513) [*0x2af8da2f4b97]
    Oct 8 11:00:10 [5628:1] backtrace EXTINFO mgr_client::Client::Query(std::string const&) (lib/libmgr.so.5.169.1 + 0x4cb) [*0x2af8d9ecae04]
    Oct 8 11:00:10 [5628:1] backtrace EXTINFO processing::ISPpanel::PanelClient::Query(std::string const&) (lib/libprocessingpanel.so + 0xf8) [*0x2af8d99536ef]
    Oct 8 11:00:10 [5628:1] backtrace EXTINFO processing::Ispmgr5::Open(int) (libexec/pmispmgr5.so + 0x1e21) [*0x2af8d9bd26a9]
    Oct 8 11:00:10 [5628:1] backtrace EXTINFO processing::Module::Run(int, char**) (lib/libprocessingmodule.so + 0x120b) [*0x2af8d99447a2]
    Oct 8 11:00:10 [5628:1] backtrace EXTINFO ??? (libexec/pmispmgr5.so + 0x9b) [*0x402072]
    Oct 8 11:00:10 [5628:1] backtrace EXTINFO ??? (processing/pmispmgr5 + 0x0) [*0x2af8d957eb45]
    Oct 8 11:00:10 [5628:1] backtrace EXTINFO ??? (/lib/x86_64-linux-gnu/libc.so.6 + 0xf5) [*0x401559]
    Oct 8 11:00:10 [5628:1] backtrace EXTINFO ??? (processing/pmispmgr5 + 0x0) [*(nil)]
    Oct 8 11:00:10 [5628:1] libmgr ERROR Error: Type: 'xml' Object: 'read' Value: ''
    Oct 8 11:00:10 [5628:1] db EXTINFO rollback transaction
    Oct 8 11:00:10 [5628:1] sbin_utils INFO QUERY: func=service.getnextmodule&elid=403
    Oct 8 11:00:10 [5628:1] sbin_utils NOTE Connect to billmgr
    Oct 8 11:00:10 [5628:1] rpc EXTINFO Query('func=service.getnextmodule&elid=403')
    Oct 8 11:00:10 [5628:1] backtrace EXTINFO mgr_err::Error::Error(std::string const&, std::string const&, std::string const&) (lib/libmgr.so.5.169.1 + 0x1d7) [*0x2af8da2f1d31]
    Oct 8 11:00:10 [5628:1] backtrace EXTINFO ??? (lib/libmgr.so.5.169.1 + 0x0) [*0x2af8da2f383c]
    Oct 8 11:00:10 [5628:1] backtrace EXTINFO mgr_client::Result::Result(mgr_xml::Xml const&, bool, bool) (lib/libmgr.so.5.169.1 + 0x7c4) [*0x2af8da2f5773]
    Oct 8 11:00:10 [5628:1] backtrace EXTINFO mgr_client::Local::DoQuery(std::string const&) (lib/libmgr.so.5.169.1 + 0x4a9) [*0x2af8da2f4b97]
    Oct 8 11:00:10 [5628:1] backtrace EXTINFO mgr_client::Client::Query(std::string const&) (lib/libmgr.so.5.169.1 + 0x4cb) [*0x2af8d9bfc969]
    Oct 8 11:00:10 [5628:1] backtrace EXTINFO sbin::ClientQuery(std::string const&) (lib/libprocessingmodule.so + 0xea) [*0x2af8d9bd7343]
    Oct 8 11:00:10 [5628:1] backtrace EXTINFO processing::Module::Run(int, char**) (lib/libprocessingmodule.so + 0x5ea5) [*0x2af8d99447a2]
    Oct 8 11:00:10 [5628:1] backtrace EXTINFO ??? (libexec/pmispmgr5.so + 0x9b) [*0x402072]
    Oct 8 11:00:10 [5628:1] backtrace EXTINFO ??? (processing/pmispmgr5 + 0x0) [*0x2af8d957eb45]
    Oct 8 11:00:10 [5628:1] backtrace EXTINFO ??? (/lib/x86_64-linux-gnu/libc.so.6 + 0xf5) [*0x401559]
    Oct 8 11:00:10 [5628:1] backtrace EXTINFO ??? (processing/pmispmgr5 + 0x0) [*(nil)]
    Oct 8 11:00:10 [5628:1] libmgr ERROR Error: Type: 'no_suitable_module' Object: '' Value: ''
    Спасибо.

  4. #4
    Support team Аватар для usaafko
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    По умолчанию

    Код:
    Oct 8 11:00:02 [5628:1] rpc EXTINFO Query('authinfo=*&func=user.add.finish&sok=ok&access_inaccess_hidden=&backup=on&comment=&domain=testif%2Eif%2Eua&emaildomain_name=testif%2Eif%2Eua&ftp_user_name=testif%2Eif%2Eua1&fullname=%D0%A1%D0%B0%D0%B1%D0%BE%D0%B4%D0%B0%D1%85%20%D0%9C%D0%B0%D0%BA%D1%81%D0%B8%D0%BC%20%D0%A0%D0%BE%D0%BC%D0%B0%D0%BD%D0%BE%D0%B2%D0%B8%D1%87%20%28makcatrix%40gmail%2Ecom%29&level=16&limit_cgi=on&limit_charset=UTF%2D8&limit_cpu=&limit_db=1&limit_db_users=1&limit_dbsize=100&limit_dirindex=index%2Ehtml%20index%2Ephp&limit_domains=1&limit_email_quota=100&limit_emaildomains=1&limit_emails=1&limit_ftp_users=3&limit_inaccess_hidden=&limit_ipv4addrs=&limit_ipv6addrs=&limit_mailrate=60&limit_memory=128&limit_mysql_maxconn=&limit_mysql_maxuserconn=&limit_mysql_query=&limit_mysql_update=&limit_nginxlimitconn=&limit_php_cgi_version=native&limit_php_fpm_version=native&limit_php_mode=php%5Fmode%5Ffcgi%5Fapache&limit_php_mode_cgi=off&limit_php_mode_fcgi_apache=on&limit_php_mode_fcgi_nginxfpm=off&limit_php_mode_mod=off&limit_process=&limit_quota=100&limit_resellertechdomain=&limit_scheduler=0&limit_shell=off&limit_ssl=on&limit_techdomain=%23techdomain%5Fnone&limit_traff=3000&limit_users=&limit_webdomains=1&name=testif%2Eif%2Eua1&passwd=*&preset=H1&resources_inaccess_hidden=&username=testif%2Eif%2Eua&webdomain_name=testif%2Eif%2Eua')
    Oct 8 11:00:03 [5628:1] libmgr ERROR Error: Type: 'group' Object: 'create' Value: 'busy'
    Биллинг пытался создать юзера и группу testif.if.ua, на что ISPmanager ответил, что в системе уже есть такая группа
    Проверьте /etc/group на сервере ISPmanager - есть ли там testif?

  5. #5
    Junior Member
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    27.04.2011
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    По умолчанию

    Проблема решилась сменой приоритета на другой кластера, до етого панель сообщила что uid занять и предлагала решение освободить или занять, но ето не помогало. Юзера не было на панели, каждий новый юзер приводил к такому результату.

  6. #6
    Support team Аватар для usaafko
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    По умолчанию

    Возможно пользователь был удален\добавлен вручную. Это может привести к такому результату
    Попробуйте в самом ISPmanager несколько раз создать нового пользователя

  7. #7
    Junior Member
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    По умолчанию

    Три рандомных новых юзера (с разныйх обработчиков и с разных тарофов) вели себя точно так же.

  8. #8
    Support team Аватар для usaafko
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    По умолчанию

    Напишите в поддержку, посмотрим, что может быть не так

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