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Тема: Не могу сменить тарифный план хостинга

  1. #1
    Member
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    27.04.2011
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    Exclamation Не могу сменить тарифный план хостинга

    Добрый день. При смене тарифного плана клиенту вылазит ошибка:

    Код:
    Информация об ошибке
    2020-12-03 09:40:02 Модуль обработки 'UTeamISPmgrHosting' (id = 6)
    
    2020-12-03 09:40:02 Ошибка (type: 'execute'; object: '/opt/php54/bin/php-cgi -nv'; value: ''; msg: 'An error occurred while executing the request' (object: '/opt/php54/bin/php-cgi -nv')
    
    backtrace:
    mgr_err::Error::Error(std::string const&, std::string const&, std::string const&) (lib/libmgr.so.5.263.1 + 0x1d7) [*0x2b875ce986ef]
    ??? (lib/libmgr.so.5.263.1 + 0x0) [*0x2b875ce9a1fa]
    mgr_client::Result::Result(mgr_xml::Xml const&, bool, bool) (lib/libmgr.so.5.263.1 + 0x7c4) [*0x2b875ce9ca97]
    mgr_client::Remote::DoQuery(std::string const&) (lib/libmgr.so.5.263.1 + 0x5c7) [*0x2b875ce9b555]
    mgr_client::Client::Query(std::string const&) (lib/libmgr.so.5.263.1 + 0x4cb) [*0x2b875ca6c01e]
    processing::ISPpanel::PanelClient::Query(std::string const&) (lib/libprocessingpanel.so + 0xf8) [*0x2b875c47c8c6]
    processing::Ispmgr5::OnSetParam(int, std::map, std::allocator > >&) (libexec/pmispmgr5.so + 0x11a) [*0x2b875ca51d4b]
    processing::Panel::SetParam(int) (lib/libprocessingpanel.so + 0x1b1) [*0x2b875c722b56]
    processing::Module::Run(int, char**) (lib/libprocessingmodule.so + 0x1d3e) [*0x2b875c4633b2]
    ??? (libexec/pmispmgr5.so + 0x9b) [*0x402072]
    ??? (processing/pmispmgr5 + 0x0) [*0x2b875c099b45]
    ??? (/lib/x86_64-linux-gnu/libc.so.6 + 0xf5) [*0x401559]
    ??? (processing/pmispmgr5 + 0x0) [*(nil)]
    
    log:
    Dec 3 09:40:02 [32573:1] db EXTINFO Query: 'SELECT processingmodule FROM item WHERE id = 371'
    Dec 3 09:40:02 [32573:1] db EXTINFO Query: 'SELECT name FROM processingmodule WHERE id = 6'
    Dec 3 09:40:02 [32573:1] db EXTINFO Query: 'SELECT it.intname, pm.module, i.id, i.remoteid, i.parent, i.processingmodule, i.lastpricelist, p.intname as pricelist_intname, i.pricelist, i.period, i.status, i.expiredate, i.opendate, i.account AS account_id, a.name AS account_name, p.project, i.cost, i.autosuspend, i.employeesuspend, i.abusesuspend FROM item i LEFT JOIN account a ON a.id = i.account JOIN pricelist p on p.id=i.pricelist JOIN itemtype it on it.id=p.itemtype LEFT JOIN processingmodule pm on pm.id=i.processingmodule WHERE i.id=371'
    Dec 3 09:40:02 [32573:1] db EXTINFO Query: 'SELECT module FROM processingmodule WHERE id = 6'
    Dec 3 09:40:02 [32573:1] db EXTINFO Query: 'SELECT intname, value FROM processingparam WHERE processingmodule=6'
    Dec 3 09:40:02 [32573:1] db EXTINFO Query: 'SELECT intname, value FROM processingcryptedparam WHERE processingmodule=6'
    Dec 3 09:40:02 [32573:1] db EXTINFO Query: 'SELECT it.intname, pm.module, i.id, i.remoteid, i.parent, i.processingmodule, i.lastpricelist, p.intname as pricelist_intname, i.pricelist, i.period, i.status, i.expiredate, i.opendate, i.account AS account_id, a.name AS account_name, p.project, i.cost, i.autosuspend, i.employeesuspend, i.abusesuspend FROM item i LEFT JOIN account a ON a.id = i.account JOIN pricelist p on p.id=i.pricelist JOIN itemtype it on it.id=p.itemtype LEFT JOIN processingmodule pm on pm.id=i.processingmodule WHERE i.id=371'
    Dec 3 09:40:02 [32573:1] db EXTINFO Query: 'select intname, value from itemparam where item=371'
    Dec 3 09:40:02 [32573:1] db EXTINFO Query: 'SELECT intname, value FROM itemcryptedparam WHERE item = 371'
    Dec 3 09:40:02 [32573:1] db EXTINFO Query: 'SELECT it.intname FROM item i JOIN pricelist p ON p.id=i.pricelist JOIN itemtype it ON it.id=p.itemtype WHERE i.id=371'
    Dec 3 09:40:02 [32573:1] rpc EXTINFO Query('authinfo=*&out=xml&func=preset')
    Dec 3 09:40:02 [32573:1] rpc EXTINFO Query('authinfo=*&func=preset.edit&out=devel&elid=H3')
    Dec 3 09:40:02 [32573:1] rpc EXTINFO Query('authinfo=*&func=user.edit&out=devel&elid=bibliokid%2Eif%2Eua')
    Dec 3 09:40:02 [32573:1] db EXTINFO Query: 'SELECT period FROM item WHERE id=371'
    Dec 3 09:40:02 [32573:1] db EXTINFO Query: 'SELECT distinct t.intname, @tmp_value := IF(p.addontype = 3, IFNULL(ie.intname, pe.intname), IF(p.addontype = 1, IFNULL(i.boolvalue, p.addonbool), IF(p.billtype = 3, IFNULL(i.addonmax, p.addonmax), IF(i.intvalue IS NULL, if(i.addonlimit IS NULL, IFNULL(p.addonlimit, 0), i.addonlimit), IF(i.addonlimit IS NULL, IFNULL(p.addonlimit, 0) + IFNULL(i.intvalue, 0), IFNULL(i.addonlimit, 0) + IFNULL(i.intvalue, 0)))))) AS not_trial_value , IF(0 AND p.addontype = 2 AND IFNULL(i.addonmaxtrial, p.addonmaxtrial) IS NOT NULL AND IFNULL(i.addonmaxtrial, p.addonmaxtrial) < @tmp_value, IFNULL(i.addonmaxtrial, p.addonmaxtrial), @tmp_value) AS value, IF(p.addontype = 2, m.intname, '') AS measure, IFNULL(i.enumerationitem, p.enumerationitem) as enumerationitem, p.addontype AS pricelist_addontype, p.intname AS pricelist_intname FROM pricelist p LEFT JOIN itemtype t on p.itemtype = t.id LEFT JOIN item i on i.pricelist = p.id and i.parent = 371 LEFT JOIN enumerationitem ie on i.enumerationitem = ie.id LEFT JOIN enumerationitem pe on p.enumerationitem=pe.id LEFT JOIN measure m on m.id=p.measure WHERE p.parent=11 AND p.active = 'on' AND p.billtype!=4 AND p.billtype!=10 AND (p.compound IS NULL OR i.id IS NOT NULL)'
    Dec 3 09:40:02 [32573:1] db EXTINFO Query: 'SELECT * FROM pricelistparam WHERE pricelist=11 AND intname <> 'show_on_dashboard''
    Dec 3 09:40:02 [32573:1] db EXTINFO Query: 'select intname, value from itemparam where item=371'
    Dec 3 09:40:02 [32573:1] db EXTINFO Query: 'SELECT intname, value FROM itemcryptedparam WHERE item = 371'
    Dec 3 09:40:02 [32573:1] rpc EXTINFO Query('authinfo=*&func=user.edit&sok=ok&elid=bibliokid%2Eif%2Eua&domain=bibliokid%2Eif%2Eua&last_sync_item=2020%2D12%2D01&limit_cpu=&limit_db=2&limit_domains=3&limit_emaildomains=1&limit_emails=10&limit_memory=128&limit_php_cgi_version=native&limit_php_fpm_version=native&limit_quota=1000&limit_traff=15000&limit_webdomains=3&preset=H3"a_total=1000"a_used=790')
    Dec 3 09:40:02 [32573:1] backtrace EXTINFO mgr_err::Error::Error(std::string const&, std::string const&, std::string const&) (lib/libmgr.so.5.263.1 + 0x1d7) [*0x2b875ce986ef]
    Dec 3 09:40:02 [32573:1] backtrace EXTINFO ??? (lib/libmgr.so.5.263.1 + 0x0) [*0x2b875ce9a1fa]
    Dec 3 09:40:02 [32573:1] backtrace EXTINFO mgr_client::Result::Result(mgr_xml::Xml const&, bool, bool) (lib/libmgr.so.5.263.1 + 0x7c4) [*0x2b875ce9ca97]
    Dec 3 09:40:02 [32573:1] backtrace EXTINFO mgr_client::Remote::DoQuery(std::string const&) (lib/libmgr.so.5.263.1 + 0x5c7) [*0x2b875ce9b555]
    Dec 3 09:40:02 [32573:1] backtrace EXTINFO mgr_client::Client::Query(std::string const&) (lib/libmgr.so.5.263.1 + 0x4cb) [*0x2b875ca6c01e]
    Dec 3 09:40:02 [32573:1] backtrace EXTINFO processing::ISPpanel::PanelClient::Query(std::string const&) (lib/libprocessingpanel.so + 0xf8) [*0x2b875c47c8c6]
    Dec 3 09:40:02 [32573:1] backtrace EXTINFO processing::Ispmgr5::OnSetParam(int, std::map<std::string, std::string, std::less<std::string>, std::allocator<std::pair<std::string const, std::string> > >&) (libexec/pmispmgr5.so + 0x11a) [*0x2b875ca51d4b]
    Dec 3 09:40:02 [32573:1] backtrace EXTINFO processing::Panel::SetParam(int) (lib/libprocessingpanel.so + 0x1b1) [*0x2b875c722b56]
    Dec 3 09:40:02 [32573:1] backtrace EXTINFO processing::Module::Run(int, char**) (lib/libprocessingmodule.so + 0x1d3e) [*0x2b875c4633b2]
    Dec 3 09:40:02 [32573:1] backtrace EXTINFO ??? (libexec/pmispmgr5.so + 0x9b) [*0x402072]
    Dec 3 09:40:02 [32573:1] backtrace EXTINFO ??? (processing/pmispmgr5 + 0x0) [*0x2b875c099b45]
    Dec 3 09:40:02 [32573:1] backtrace EXTINFO ??? (/lib/x86_64-linux-gnu/libc.so.6 + 0xf5) [*0x401559]
    Dec 3 09:40:02 [32573:1] backtrace EXTINFO ??? (processing/pmispmgr5 + 0x0) [*(nil)]
    Dec 3 09:40:02 [32573:1] libmgr ERROR Error: Type: 'execute' Object: '/opt/php54/bin/php-cgi -nv' Value: ''
    Dec 3 09:40:02 [32573:1] db EXTINFO Query: 'SELECT lastpricelist FROM item WHERE id =371'
    Куда смотреть для решения? Спасибо.

  2. #2
    Member
    Регистрация
    27.04.2011
    Сообщений
    34

    По умолчанию

    Проблема была в настройке PHP (конфиг клиента не совпадал с дефолтным php.ini). Решено.

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